In this case, it is critical to start small and focus on the value that can be delivered before deploying intelligent automation across the board. It is important to first find manual processes that could stand to improve through the efficiencies brought on with intelligent process automation. By using intelligent finance automation, a bank is able to reduce the costs on their employees. For example, intelligent automation can automatically calculate tax payments, generating an accurate invoice without human intervention.

What Is Financial Automation?

But how did the introduction and growth of ATMs affect the job of tellers? Despite an increase of roughly 300,000 ATM’s implemented since 1990, the number of tellers employed by banks did not fall. According to the research by James Bessen of the Boston University School of Law, there are two reasons for this counterintuitive result. Since their modest beginnings 50 years ago,ATMs have evolved from simple cash dispensing machines as consumer needs dictated. From “drive-up” ATMs in the 1980s to “talking” ATMs with voice instructions ’90s, now Video Teller ATMs have become more prevalent.